Disability Access Service (DAS)
Disney’s Disability Access Service (DAS) is designed to support guests whose disabilities make waiting in traditional standby queues challenging. In summer 2024, Disney made significant changes to the DAS program to better align with its original intent, narrowing eligibility and updating how the service is administered.
In this guide, we explain how DAS works under the current rules, who may qualify, how registration works, and what to expect during your visit. We also outline Disney’s suggested alternative accommodations for guests who no longer meet DAS criteria — along with our firsthand perspective on what these changes mean for families like ours.
Quick answer: Quick answer: Disney’s Disability Access Service (DAS) is intended for guests who cannot tolerate traditional standby queues due to a qualifying disability. Eligibility is determined by Disney through an online registration process, and the program has changed in recent years.
Disney offers a Disability Access Service (DAS) to support guests with qualifying disabilities who cannot tolerate waiting in a traditional standby queue for extended periods of time. In recent years, Disney updated the DAS program, narrowing eligibility and adjusting how many friends or family members can be included.
This FAQ breaks down what DAS is — and isn’t — under the current policies, and answers common questions about eligibility, registration, and use. Read more
Disney now offers alternative accommodations for some guests who previously qualified for DAS but no longer meet eligibility under current policies. This guide walks through the alternative options Disney may suggest for guests who do not qualify for DAS, how they’re intended to be used, and what families can realistically expect from them during a Walt Disney World visit. 👉Read more about alternative accommodations at Disney World
Under current policies, Disability Access Service (DAS) registration is completed through Disney’s online video chat. This FAQ walks through how to pre-register for DAS, what the process looks like, and what to expect during your appointment. Read more 👉Read More on pre-registering for DAS
Once you’re registered for DAS and arrive at the parks, the next step is knowing how to use it. This guide walks through how to manage your DAS return times using the My Disney Experience app and what to expect during your park day. 👉 Read More on managing DAS in the parks
Have a larger party where not everyone can be included on a DAS return time, or looking to streamline your day even more? This guide explains how DAS and Lightning Lane Multi Pass can be used together, and what to consider when coordinating both during your park day.
Catch up on our latest posts about accessibility, planning tips, and navigating Walt Disney World with disabilities.
